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About Us

Compello was the brainchild of two of our directors; both veterans of the IT industry. It's our belief a new market has emerged where in-house IT departments and technology savvy individuals within companies require a simple and efficient process to purchase their Technology, Consumables and Software. We are completely Australian owned and our parent company has been at the forefront of Australia's IT Retail market for over 15 years.

At Compello we've created a Community where the Do-It-Yourself Ordering and Shipping process allows the User to have full control. Once you're registered as a Compello Member you immediately have access to the thousands of specials we advertise daily. We're committed to providing the widest range and highest quality Technology products and services at market competitive pricing. Whether you're a reseller or end user it pays to be a member at Compello.

Unlike many online shops that are run either as a side-operation to the main bricks-and-mortar business or a part-time/one-man operation from a home office, we are a professional online retailer, with a constantly growing team of dedicated online customer service representatives, focusing on high quality customer service to our customers. At Compello customer satisfaction is our highest priority.

We ship products to our customers directly from warehouses located in Sydney, Melbourne, Brisbane, Adelaide and Perth, to ensure lowest cost and fast delivery to all customers around Australia.

We maintain the competitive pricing on a huge range of products by:

    1. Sourcing products from all major importers and distributors in Australia
    2. Operating online only and thus NOT passing on costs associated with expensive shop fronts in prominent locations
    3. Investing heavily into technology and automation of repetitive tasks

We provide high quality customer service to online customers by:

    1. Providing a simple, fast, intuitive and informative self-service online store with up-to-date price and stock information
    2. Maintaining a team of dedicated online customer service representatives ready to answer your queries via Email and Phone during business hours
    3. Providing fast 1-2 day order delivery in metro areas
    4. Using a state-of-the-art business management system, which covers all aspects of our operations to ensure all orders and customer queries are handled effectively and efficiently



 
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